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Star Codes & Features
| *8 + Extension | Directed Call Pickup | This feature must be enabled by Telecubed via a support ticket. Allows a user to answer a call ringing at another extension. This feature only works for calls to that extension directly. Calls ringing the extension as a result of a hunt group or queue cannot be picked up with this feature. |
| *1 + Extension | Intercom – Polycom Only | This feature must be enabled by Telecubed via a support ticket. Enables two-way audio via the recipient’s speakerphone. Does not require the recipient to pick up the phone first. 2-way audio starts after phone rings once. |
| *80 + Extension | Intercom – Aastra Only | This feature must be enabled by Telecubed via a support ticket. Enables two-way audio via the recipient’s speakerphone. Does not require the recipient to pick up the phone first. 2-way audio starts after phone rings once. |
| *90 + Extension | Intercom – Yealink Only | This feature must be enabled by Telecubed via a support ticket. Enables two-way audio via the recipient’s speakerphone. Does not require the recipient to pick up the phone first. 2-way audio starts after phone rings once. |
| * + Extension | Voicemail | Allows user to access voicemail. User will be prompted for password. |
| Extension + * | Transfer call directly to voicemail | Used to transfer a call to a user’s voicemail box without first ringing the user’s phone. Best to use BLIND Transfer when transferring directly to a user’s voicemail. |
| *67 + Telephone # | Block your caller ID | |
| *70 | Call Park | Park a call. Best to use attended (non-blind) transfer so user can wait for system to provide parking spot number |
| *71 + Spot # | Pick Up Parked Call | |